Responsible hosting: book with confidence

COVID REFUND

If you book directly with us and you are unable to travel to Buxton, due to covid government travel ban from your home address (as per Lead Guest, completed form of T&C's), we will fully refund the cost of the booking. 

COVID SAFE

Unique Peak Holiday are closely monitoring the covid-19 pandemic and following the public health guidelines of the UK Government. We have also taken into account guidance published by the following:  

• PASK UK, The Professional Association of Self-Caterers, https://www.pascuk.co.uk/covid-19
• UK Hospitality, https://www.ukhospitality.org.uk/page/COVID19SecureGuidelines
• WHO, World Health Organisation
• HSE https://www.hse.gov.uk/coronavirus/ppe-face-masks/non-healthcare/index.htm
• Airbnb.com/cleaning
• Government services, https://www.gov.uk/government/publications/covid-19-decontamination-in-non-healthcare-settings/covid-19-decontamination-in-non-healthcare-settings and
• https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/hotels-and-other-guest-accommodation

As a result, we have implemented new hygiene and safety measures, and developed specific protocols for the arrival and stay of our guests and for our teams. These protocols are subject to change, and will be updated in line with UK Government guidance.  In every workplace (incl self catering accommodation), increasing the frequency of handwashing and surface cleaning is pivotal.  

Here is what we have done to clean and sanitise the space:

Thoroughly clean

Each room has been cleaned following extensive cleaning checklists

Approved products

We use disinfectants approved by global health agencies to help prevent the spread of covid-19

example http://www.duo-max.com/, https://www.biohygiene.co.uk/

Every surface sanitised

All high touch surfaces have been sanitised, such as: Door handles, light switches on the wall and on table lamps, Remote controls, sonos speaker, Alexa, Keys, key safe, emergency torch

Cleaning supplies on hand

We provide extra cleaning supplies so you can clean as you stay, such as:

• Disposable gloves
• Disposable masks
• Liquid hand wash
• Sanitiser effective for covid-19 example  NatraSan Antiseptic Spray (https://www.natrasanuk.com/)
• Disinfectant effective for covid-19 example Duomax (http://www.duo-max.com/)
• Disposable cloths under the sink and kitchen roll

Protective equipment

We wore protective equipment while cleaning. 

Other

Social distancing: self-check-in, electronic guestbook and electronic check-in form.

Extra time is allocated for changeover cleans (eight hour window). We avoid same day, back to back bookings.

Bedding and linen professionally laundered. 

A copy of our current risk assessment is available on request.